Cookie Policy

Last updated: May 7, 2024

1. Introduction

This Cookie Policy explains how Zootrek ("we", "us", or "our") uses cookies and similar technologies on our website and mobile application. This policy provides you with information about how we use cookies, what types of cookies we use, and how you can control them.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is used.

Cookies are not harmful and do not contain viruses. They cannot access other information on your device.

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, secure areas access, and booking functionality. The website cannot function properly without these cookies.

Preference Cookies

These cookies allow the website to remember choices you make (such as your preferred language or the region you are in) and provide enhanced, more personal features.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve our website and services.

Marketing Cookies

These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

4. Third-Party Cookies

Some cookies are placed by third parties on our website. These third parties may include analytics providers (like Google Analytics), advertising networks, and social media platforms. These third parties may use cookies, web beacons, and similar technologies to collect information about your use of our website and other websites.

Third-party services we use that may place cookies include:

  • Google Analytics (for website analytics)
  • Facebook Pixel (for advertising)
  • Stripe (for payment processing)
  • Zendesk (for customer support)

5. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. You can:

  • Delete all cookies from your browser
  • Block all cookies by activating the setting on your browser
  • Block specific cookies from particular sites
  • Block third-party cookies
  • Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.

6. Cookie Consent

When you first visit our website, you will be shown a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions about our use of cookies, please contact us at: privacy@zootrek.com or call us at (555) 123-4567.